FAQ's/Shipping

How can I pay?

Our products are in CDN ( Canadian) currency.We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance. If you are from USA or another country, PayPal will automatically convert the amount to your country currency. *This means your purchase will cost even less since the CDN dollar is currently lower. Each perfume is appox. $7.70 US.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your goodies. We get your money through PayPal later.

 

Do I have to have a PayPal account to pay?

No, you can pay with your credit card without a PayPal account.

Click below to visit PayPal for details:

https://www.paypal.com/ca/webapps/mpp/account-selection

How much does shipping cost?

Items are processed within 1-3 days and then shipped via Canada Post. The average delivery time to the USA/Canada is 5-9 days. Items sent to the UK and Ireland can take 1-4 weeks. ***If you are community friends (Greely), please email us at [email protected] for free delivery.

Canada = $9.95 CDN flat rate with tracking

U.S.A = $7.95 CDN flat rate ( approx. $6.15 US)

United Kingdom and Ireland  = $9.95 CDN flat rate ( approx. $6.70 Euro)

*Sweet Potion Perfumes in not responsible for any customs fees, VAT's or any tariffs charges by your government.

Do purchases come with a free sample?

Purchases do include a free sample(s) with your order .

I've never used a perfume oil before, how do I wear it?

Perfume oils are meant to be worn close to the body on pulse points ( wrists, neck, behind ears & knees) and is a unique experience as the scent develops & blossoms over time with your body chemistry. You can also layer several fragrance oils to create your own personalized scent. I also like to rub a little but in the ends of my hair to tame the frizzies and everytime your hair moves you get a nice little wiff of your fragrance. Another tip to enjoy your scent is to add a few drops into your bath or to add a couple drops into your favorite body cream.

Product Information

 All fragrance come in a  5ml amber aporthecary bottle & organza pouch, ready for gift giving!

 Gift Favors

Need gift favors for a Birthday or Bridesmaid party? We do offer discounts for volume purchases. 

Do you test on animals? Are your products vegan?

All of our products are vegan, notes that are musk, honey are from high quality synthetic ( phthalate-free) fragrance oils. Sweet Potion Perfumes does not test on animals, nor we do we work with companies that test on animals. All products are tested on our family and friends. They are our human guinea pigs!

What ingredients do you use?

Our perfumes are formulated in a non-greasy base of organic fractionated (liquid) coconut oil, organic jojoba oil, Non-GMO Vitamin E , essential oils and safe synthetics. Our perfumes are paraben-free and phthalate-free.

How long does perfume oil last? Will it go bad?

Perfume oils actually age beautifully over time and the aroma notes synergize and settle in quite harmoniously. Generally, we recommend you use the product within 3 years. We also recommend you keep it away from sunlight and heat to prolong it's quality.

Refunds & Exchanges

What about Refunds or Exchanges?

Due to hygienic reasons of skin care products, Sweet Potion Perfumes is not able to accept returns or give refunds ( unless there was an error on our end). However, we do want you to be completely satisfied with your purchase. Please contact us within 20 days of your order being placed if you have any concerns with your order. We are happy resolve any issues on a case-by-case basis. 

 

Additional Policies

LEGAL DISCLAIMER

*We do not recommend the use of products containing essential oils during pregnancy. Please consult about using essential oils with your doctor if you are pregnant/nursing or have any serious health conditions before your place an order.

SHARING OF EMAIL & INFORMATION

Sweet Potion Perfumes does not share customer email addresses or personal information with anyone.